Billing efficiency plays a crucial role in determining the success of any utility. It concerns the accuracy and timeliness of the billing process, which directly affects the utility’s bottom line. By improving billing efficiency, utilities can save high costs, which...
Energy availability in Africa varies significantly across different regions. While some areas possess plenty of energy resources, such as oil, natural gas, and abundant sunlight, others suffer from inadequate energy supply. Consequently, the need for reliable,...
Revenue protection is crucial in ensuring utilities' financial sustainability and continued growth. Electricity utilities implement revenue protection strategies to minimize losses arising from non-technical reasons such as meter tampering, electricity theft, billing...